HTX to Compensate STO Cash (STOC) Traders Affected by Abnormal Prices

Dear HTX Users,

After receiving feedback from users regarding the drastic STOC (STO Cash) price fluctuations following its listing, HTX immediately launched an investigation and communicated with all relevant parties. We have completed an assessment of the losses incurred by unreasonable price volatility and will compensate the affected users. See the compensation details as follows:

  • All affected users who had a net STOC purchase greater than zero and incurred losses between 07:00 (UTC) on September 10, 2024, and 13:00(UTC) on September 12, 2024 will obtain full compensation for their actual losses.
  • Loss during the aforementioned period (USDT) = The cost of net STOC purchases during the period - Net STOC purchase amount during the period * 0.003329 USDT (the closing price at 13:00 UTC on September 12, 2024)
  • Additionally, the platform will allocate 25,000,000,000 HTX to subsidize all affected users with losses.
  • Compensation will be given within several working days. Please pay attention to the changes in your account balance.

 

HTX is committed to fully protecting the legitimate rights and interests of our users and will continue to provide a safe and transparent trading environment.

 

Thank you for your understanding and support!

HTX
September 13, 2024

 

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HTX reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any virtual asset, product, or promotion on HTX. Prices of virtual assets are highly volatile and trading virtual assets involves risk. Please read our Risk Reminder text here.