How to update KYC information
2024/06/06 09:52
- Must-Read for Beginners
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If you wish to update your KYC information, please follow these steps:
1. Change Nationality
- If your account hasn't completed the KYC verification, please click the link to change your nationality yourself.
- If your account has already completed the level 1 KYC verification and you need to change your nationality, please contact customer service for assistance.
- If your account has already completed the level 2, level 3, or level 4 KYC verification and you need to change your nationality, please click the link to submit your request.
2. Change Name
- If your account has already completed the level 1 KYC verification and you need to change your name, please contact customer service for assistance.
- If your account has already completed the level 2, level 3, or level 4 KYC verification and you need to change your name, please click the link to submit your request.
3. Update KYC Information
- If your account has already completed the level 2, level 3, or level 4 KYC verification and you need to update your KYC information, please click the link to submit your request.
4. Once you've completed ID verification, it cannot be revoked.
Contact us htxsupport@htx-inc.com