How to update KYC information

If you wish to update your KYC information, please follow these steps:

1. Change Nationality

  • If your account hasn't completed the KYC verification, please click the link to change your nationality yourself.
  • If your account has already completed the level 1 KYC verification and you need to change your nationality, please contact customer service for assistance.
  • If your account has already completed the level 2, level 3, or level 4 KYC verification and you need to change your nationality, please click the link to submit your request.

2. Change Name

  • If your account has already completed the level 1 KYC verification and you need to change your name, please contact customer service for assistance.
  • If your account has already completed the level 2, level 3, or level 4 KYC verification and you need to change your name, please click the link to submit your request.

3. Update KYC Information

  • If your account has already completed the level 2, level 3, or level 4 KYC verification and you need to update your KYC information, please click the link to submit your request.

4. Once you've completed ID verification, it cannot be revoked.