Dear HTX Users,

 

In light of the increasing sophistication of recent cyberattacks targeting cryptocurrency exchange accounts, HTX is issuing an urgent security alert to our worldwide users to enhance your security vigilance to safeguard assets.

 

Recent Cyberattacks and Analysis

Case 1: A user's Chrome browser was infiltrated via the malicious "Aggr" plugin, resulting in the hijacking of browser cookies. Attackers exploited these cookies to access the user's account of a certain exchange without a login password and 2FA code and transfer out $1 million assets by wash trading.

 

Case 2: Another user fell victim to a sophisticated attack where attackers purchased their personal information on Telegram. The attackers manipulated the user's exchange account through email login and the forgot password option. Subsequently, they applied to change account settings, such as phone number, email address, and even Google Authenticator with AI-generated videos. This breach culminated in the theft of over $2 million assets after 24 hours of changing the account password.

 

These cases underscore the evolvement of cyber threats, particularly as AI technology is increasingly leveraged by malicious actors. It would be the best if you adopt robust security measures to protect your personal information and assets. For those holding substantial investments, it is critical to implement measures for stringent privacy and isolation, such as disabling third-party plugins and regularly logging out of accounts.

 

Our Timely Upgrade of Security System and Reserves

We are unwavering in our priority for user asset security. Our security team continuously enhances the security management including security reserves and real-time security upgrades to counteract emerging threats.

 

Please follow the security practices below:

1. Phone Security: When accessing HTX on smartphones, ensure your device security by avoiding the installation of untrusted third-party apps. Only download the HTX app from official app stores and authorized channels.

2. PC Security: For login via PC, ensure your device is protected with robust antivirus software. Avoid installing untrusted third-party applications and browser extensions.

 

Moreover, HTX maintains a reserve ratio exceeding 100%, assuring your assets are always fully withdrawable. We provide monthly disclosures of reserve ratios and open-source verification tools for Merkle tree data, wallet address ownership, and on-chain assets. Looking ahead, we are poised to employ even higher financial standards to ensure the long-term security of user assets.

 

 

HTX Team

June 4, 2024

 

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HTX reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice. The above is for information purposes only and HTX makes no recommendations or guarantees in respect of any virtual asset, product, or promotion on HTX. Prices of virtual assets are highly volatile and trading virtual assets involves risk. Please read our Risk Reminder text here.