• In general, the deposited RUB is credited to your HTX account within seconds after completing the verification and payment process.
• If the order detail shows the deposit is successful but the deposited RUB is not in your account balance, please contact AdvCash customer service to check the reason([email protected]or +44 2039 6615 42 from 7 AM to 4 PM GMT every day).
• If it shows the deposit is failed, please refer to the page for the reason and try again later.  

*You can log in to your account to check order details anytime (“Balance” - “Exchange Account” - “Deposit/Withdrawal”). If you have any questions, feel free to contact our customer service at [email protected].

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